MWALUKO, G.; MJEMA, E. A systemic Framework for Implementation of TQM Programmers. Tanzania Journal of Engineering and Technology, [S. l.], v. 32, n. 2, p. 92-102, 2009. DOI: 10.52339/tjet.v32i2.446. Disponível em: https://tjet.udsm.ac.tz/index.php/tjet/article/view/446. Acesso em: 18 may. 2024.